Starting April 1, 2019, Unison will be updating our support systems to utilize a new, more customer-friendly tool. To contact FedConnect support, please navigate to fcsupport.unisonglobal.com and register your support account. You will then be able to view important announcements, solution articles, FAQs, and check on or submit support requests.
You will also be able to contact FedConnect support using email through our updated email address: "email@example.com". Please note that "firstname.lastname@example.org" will no longer accept updates or create tickets in our support system come April 1. As always, please feel free to reach us by phone at 1.800.899.6665, option 2.
FedConnect can help. Every day, FedConnect helps over 100,000 vendors and grant applicants, find, respond to and win opportunities for contracts, grants, and other types of assistance funding. To learn more about how FedConnect works, click here to review the tutorial.
FedConnect is the perfect complement to FedBizOpps and Grants.gov. FedConnect goes beyond the basic features of those systems to provide full lifecycle support including the ability to post opportunities, receive responses, deliver awards, and communicate throughout the pre-award, award, and post-award phases using FedConnect's secure 2-way messaging.
Click here to learn more.
Internet Explorer Compatibility Notice: If you are using Internet Explorer 9 (IE9) or above, Compatibility View must be on. Contact support with additional questions.