Using the Message Center

The Message Center Inbox page is the first page that displays when you sign in to FedConnect®. This is considered the "home page" in FedConnect®. It contains messages you have received regarding opportunities, responses, and awards to which you have access.

The FedConnect® Message Center enables you to send and receive agency correspondence regarding opportunities, responses, and awards to which you have access. It is similar in many ways to an email program, in that it enables you to send, receive, reply to, and add attachments to messages. It also manages your messages in a manner reminiscent of many email programs, with the following folders:

There are a number of ways in which the Message Center is unique:

In the center of each Message Center page (inbox, Drafts, Outbox, Sent, or Deleted), there is a box. This box is called the message list. The message list displays the messages contained in each folder in the Message Center. To navigate through the list, click the page numbers that display below the preview pane. If a folder is empty, then "No messages found," displays in the message list.

The box beneath the message list is called the preview pane. It enables you to preview a message without opening it. To preview a message, click the information in the message's From, Representative, To, Received, Sent, or Public columns. The message becomes highlighted in the message list, and a preview of the message displays in the preview pane.

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Quick Navigation

Accessing this page from sign in:

Sign in to FedConnect® via the URL

Accessing this page from within FedConnect®:

Click the Home button

This is a picture of the Message Center Inbox page in the FedConnect product.

Understanding the Column Headings

The column headings display at the top of the columns in each of the Message Center's folders (this applies to the general Message Center, the Opportunities Message Center, and the Awards Message Center). The columns that display vary from folder to folder, but the following table defines each of the columns that might display in the Message Center.

Field Description
[Read Status] Displays an icon of an open envelope to indicate that the message has been read, or an icon of a sealed envelope to indicate that the message has not yet been read.
[Attachments] Displays an icon of a paperclip to indicate that a message contains one or more attachments. (You must open the message by clicking its hyperlink in the Subject column to view or download attachments.) If the message does not contain an attachment, this column is blank.
From Displays the name of the vendor/agency that sent the message.
Representative Displays the name of the vendor/agency representative who sent the message.
To Displays the name of the vendor/agency to whom the message was/is being sent.
Subject Displays the message's subject. The message displays as a hyperlink; click this hyperlink to open the message.
Document Displays the name of the opportunity, response, or award to which the message is in reference. The document name displays as a hyperlink; click this hyperlink to open the document.
Received Displays the date and time on which the message was received.
Sent Displays the date and time on which the message was sent.
Public Displays Yes if the message is available to the public, or No if the message is a private message sent to your company.
[Reply] Click the arrow icon to reply to a message.
[Print] Click the printer icon to print a message.
[Delete] Click X to delete a message. When you delete a message, it is sent to your Deleted folder.
[Undelete] Click the undelete icon to undelete a message in your deleted folder. The message will return to its original folder.

Sorting the List of Messages in the Message Center

You might have dozens or even hundreds of messages listed in message center folders, so the system enables you to sort messages based on the column headings that display. To sort your message list based on the criterion of a specific column, click the column heading.

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Note

The default sorting method is by received/sent date.

Searching for Messages

Because you might have dozens or even hundreds of messages, you have the ability to search for specific messages based on the column headings that display in the Message Center. These include:

The method for searching for messages are the same whether you are using the message center to search for messages you have received, drafts of messages you started, messages stored in your outbox, or messages you sent or that were deleted. You can conduct either a basic search which enables you to search for messages based on one criterion, or an advanced search which enables you to search for messages based on multiple criteria.

Basic Search Fields

A basic search includes the following fields.

Field Description
[Search Criterion] Use the [Search Criterion] field to select one of the following criteria: Document, From, Public, Status, Subject, or To.
[Search Box] Use the [Search Box] field to type the term(s) you want to search for that correlate to your selection in the [Search Criterion] field.

Advanced Search Fields

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Note

These fields do not necessarily all display for every folder in the Message Center.

Additionally, the fields that display might vary depending upon whether you are using the Message Center for your inbox, an opportunity, or an award.

An advanced search includes the following fields.

Field Description
Subject In the Subject field, type the subject of the message(s) for which you want to search.
From In the From field, type the name of the person/agency that sent the message(s) for which you want to search.
To In the To field, type the name of the person/agency that received the message(s) for which you want to search.
Document In the Document field, type the name of the document referenced in the message(s) for which you want to search.
Status In the Status field, select the status (Draft, Queued, Sent, or Received) of the message(s) for which you want to search.
Public In the Public field, select Yes if the message(s) you want to search for are public messages, select No if the message(s) you want to search for are private messages sent to your company, or select Both if you want to include both public and private messages in your search results.

Opening a Document Referenced in a Message

Because all messages being sent or received in the FedConnect® Message Center must be associated with a specific opportunity, response, or award, all messages in the Message Center contain a link to the document to which they are in reference. You can access the document by clicking its link.

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Quick Navigation

Navigate to any Message Center folder, click the hyperlink in the Document column of the message for which you want to open the associated document. The opportunity, response, or award referenced in the message opens.

Viewing a Preview of a Draft

You can use the preview pane to preview the messages in any Message Center folder without fully opening the message.

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Quick Navigation

Navigate to any Message Center folder | Draft | Click the information in the From, Representative, To, or Sent columns

Viewing an Attachment to a Message

When you open a message in your inbox, you can view any attachments that might have been included.

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Note

The recommended individual file size for attachments is 25 MB or less with a total size for all attachments included in a response of 100 MB or less.

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Quick Navigation

Navigate to any Message Center folder | click the hyperlink in the Subject column of the message you want to open | in the Attachment field, click the hyperlink of the attachment you want to view

Replying to a Message

You can reply to agency messages regarding a particular opportunity, response, or award.

There are two ways you can respond to a message: from a Message Center folder, or from within an open message.

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Quick Navigation

Replying to a message from a Message Center folder:

Navigate to the Message Center folder | click the arrow in the [Reply] field of the message to which you want to reply | complete the fields | Send

Replying to a message from within an open message:

Navigate to the Message Center folder | click the hyperlink in the Subject column of the message to which you want to reply | click Reply on the toolbar | complete the fields | Send

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Note

When the Message Reply page displays, a suggested subject automatically displays in the Subject field, but you can edit it if necessary.

Printing a Message

You can print a message using one of two methods: from a Message Center folder, or from within an open message. Both methods are discussed below.

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Quick Navigation

Printing a message from a Message Center folder:

Navigate to the Message Center folder | click the arrow in the [Print] field of the message you want to print

Printing a message from within an open message:

Navigate to the Message Center folder | click the hyperlink in the Subject column of the message you want to print | click Print on the toolbar

Deleting a Message

You can delete a message that you have received, using one of two methods: from a Message Center folder, or from within an open message. When you delete a message it is sent to the Deleted folder.

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Quick Navigation

Deleting a message from a Message Center folder:

Navigate to the Message Center folder | click X in the [Delete] field of the message that you want to delete | OK

Deleting a message from within an open message:

Navigate to the Message Center folder | click the hyperlink in the Subject column of the message you want to delete | click Delete on the toolbar | OK

Undeleting a Deleted Message

You can undelete a deleted message using one of two methods: from the Message Center Deleted folder, or from within an open message. Both methods are discussed below.

When you undelete a message, it is sent back to the folder from which it was originally deleted.

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Quick Navigation

Deleting a message from the Message Center Deleted folder:

Navigate to the Message Center | Deleted | click the undelete icon in the [Undelete] field of the message that you want to undelete | OK

Deleting a message from within an open message:

Navigate to the Message Center | Deleted | click the hyperlink in the Subject column of the message you want to delete | click Restore on the toolbar | OK

See Also

You might also be interested in the following related topics.

All Auctions and Opportunities

Using the Opportunity [Summary] Page

Using the Opportunity Message Center

Using the Award Summary Page

Using the Award Message Center

 

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