Managing Your Company's Users
The Users page displays a list of the users from your company who have access to FedConnect® as either a vendor representative or a vendor administrator. From the Users page vendor administrators can also access the Add User page, the Admin Tools page, the User Info page, and the Notifications page, all of which are related to vendor user data in FedConnect®. The search feature is the only function available to a vendor representative on the Users page.
Sign in as a vendor administrator | Company Profile | Users
Searching for an Existing User
You might have dozens or even hundreds of users stored in the FedConnect® database. Therefore you have the ability to search through the list of your company's users for an existing user on the Users page.
About the Add User Page
As the vendor administrator, you have the ability to add new users to your company's profile. You can do so on the Add User page. When you add a new user you record the following data about him or her:
- First name
- Middle initial
- Last name
- Display name (first, last)
- Display name (last, first)
- Office phone number
- Phone extension number
- Cell phone number
Sign in as a vendor administrator | Company Profile | Users | Add
When you type the user's name in the First name and Last name fields and then navigate out of those fields, PRISM automatically pre-fills the Display name (First, Last), and Display name (Last, First) fields, but you can change them if necessary.
About the Admin Tools Page
As a vendor administrator, you have the ability to set up other existing users as vendor administrators. Vendor administrators have the ability to edit the company's information in FedConnect®. Use the Admin Tools page to change a user's status to vendor administrator.
You cannot change your own user role or your own status. Another vendor administrator must do this for you.
Some of the vendor administrator's privileges include:
- The ability to update your company's information from SAM
- The ability to manage your company's users
- The ability to view an audited list of actions taken in FedConnect® by the vendor's users
On the Admin Tools page, in addition to changing a user's role, you can also:
- Change the user's status
- Reset the user's password
- Record comments about the user
Sign in as a vendor administrator | Company Profile | Users | select a user | click the user's name in either the First Name or Last Name columns
Changing a User's Status
Use the Status field on the Admin Tools page to change a user's status. The following list describes each status and explains when to use each:
- Select Active to activate a user. This gives the user full access to FedConnect®, as determined by the user's role (vendor administrator, or vendor representative)
- Select Inactive to deactivate a user. This prevents the user from signing in to FedConnect®. However, the user's status can be made active again at a later date if necessary.
- Select Pending to mark a user as pending. A pending user must have his or her status set to Active by a vendor administrator before he or she has access to FedConnect®.
- Select Rejected to reject a pending user. This denies the pending user the ability to access FedConnect®.
Resetting a User's Password
After you reset the user's password, an email containing the user's new FedConnect® password is sent to the email address listed in his or her user profile. The user must use this new password the next time he or she signs in to FedConnect®.
Upon signing in to FedConnect® using the temporary password he or she receives via email, the user will be required to change his or her password to a permanent password.
Resetting Your Own Password
As a vendor administrator, you can reset your own FedConnect® passwords. After you do so, an email containing the new FedConnect® password is sent to the email address listed in your user profile. You should use this new password the next time you signs in to FedConnect®.
You can reset your own password either via the Admin Tools page, or the My Profile link.
If you use the Admin Tools page to reset your password, FedConnect® sends you an email with your temporary password, and you are required to establish a permanent password the first time you sign in to the FedConnect®.
If you use the My Profile link to change your password in your user profile, you are not required to sign in with a temporary password and then establish a new permanent password the first time you sign in to FedConnect®.
Adding Comments to a User's Profile
As a vendor administrator, can add comments to a user's profile. While you can add comments about anything, the intended use of the comments feature is to enable you to record changes made to the user's profile, for future reference.
Deleting an Existing User
As the vendor administrator, you have the ability to delete a user from your company's profile. Deleting a user does not prevent you from adding that user to your company profile again at a later date.
Sign in as a vendor administrator | Company Profile | Users | select a user and click the X in the [Delete] column | at the prompt, click OK
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