Opportunity: SSKiosk RFI. Request for Information to gather ven

Description 

This is a Request for Information. The agency wants to deploy secure, accessible self-service kiosks nationwide to further modernize service delivery and improve customer experience. These kiosks will empower customers to complete routine transactions independently, reduce lobby congestion, and offer flexible service options. The Self-Service Kiosks will supplement existing check-in systems and integrate with SSA’s network and infrastructure, with robust accessibility features. This initiative enhances, not replaces, in-person service.

Overview 
Reference number: 28321326RI0000008
Issue date: 03/12/2026
Response due: 03/23/2026 05:00 PM US/Eastern

Set Aside:
NAICS: 334118-Computer Terminal and Other Computer Peripheral Equipment Manufacturing
PSC / FSC: 7C20-IT AND TELECOM - DATA CENTER PRODUCTS (HARDWARE AN

Agency: Social Security Administration

Contracting office:

Social Security Administration
Office of Acquisition and Grants
00000


Place of Performance:




Contact: ADRIANE RIGGIN
Phone:
Fax:
Email: ADRIANE.RIGGIN@SSA.GOV

Vendors conference:

Location:



Details:



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Documentation 

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