Resetting a User's Password

Vendor administrators have the ability to reset an existing user's password.

After the vendor administrator resets the user's password, an email containing the user's new FedConnect® product password is sent to the email address listed in his or her user profile. The user must use this new password the next time he or she signs in to the FedConnect® product.

To reset an existing user's password:

From the Message Center, click Company Profile on the toolbar. The Company Info page displays.
Click the Users tab. The Users page displays.
Select a user by clicking the user's hyperlink in either the First Name column or the Last Name column. The Admin Tools page displays.
In the Password field, click Reset Password. A prompt asking, "Are you sure you want to reset the password?" displays.
Click OK. An email containing the new password is sent to the email address listed in the user's profile.

Note	Upon signing in to the FedConnect® product using the temporary password he or she receives via email, the user will be required to change his or her password to a permanent password.